Welcome to Storage Box App! If you encounter any issues while using the app, please contact our technical support team using the methods below.
We usually reply within 1–2 business days.
1. What should I do if creating a sticker from a photo fails?
- Make sure the app has been granted camera and photo library permissions;
- Try again with a stable network connection;
- If the issue persists, please take a screenshot of the error and send it to our support email.
2. Will my storage or collection data be lost?
- As long as you are logged in, your data is safely stored in the cloud or locally;
- Please do not clear app data before uninstalling;
- If you experience any issues, contact us with your account details for further assistance.
3. Why is there a delay when editing together with friends online?
- Please use a stable Wi-Fi or 4G/5G network for best performance;
- If you experience repeated delays, send us details of your device and network environment for investigation.
For details on user data and privacy protection, please refer to the following documents:
Last updated: 2025-11-07